For trailer dealerships
Send the verified trailer to your customer’s phone the day it rolls off the lot — specs, payload, and service history, with a message line that comes straight back to your counter.
Now piloting with a working trailer dealership in Wilmington, NC
Certified payload plate
Run the numbers
14,000 LB
4,400 LB
Payload
GVWR − trailer weight
9,600LB
Drag the numbers. Your customer sees this plate — with their real trailer — the day it leaves your lot.
Why dealers run it
Not software for software's sake. Each one shows up at the counter, in service dollars or saved phone calls.
Every trailer you deliver carries its service schedule. When a dump trailer's bearings come due, the owner gets a push with your shop's name on it — and the booking comes to you, not whoever's closest.
+6 MO · BEARINGS & RACES · PUSH SENT
Every request and message arrives pinned to one exact trailer — VIN, stock number, owner. Your counter stops playing twenty questions with whoever's on the phone.
VIN 16V1D…2933 · STOCK BTT504
A parts question, a warranty photo, a billing note — each thread stays with the customer and emails the staff you pick. Nothing dies in a voicemail box.
→ PARTS · SERVICE · ADMIN
How it works
It's a counter workflow, not a website. Four steps — your staff already does the first three on paper.
A printed QR desk card sits by the register — print as many as you want from your dashboard. Your customer scans it and has the app before the paperwork's done.
VIN checked as it's typed, weights and stock number on the record. It lands in the customer's wallet stamped dealer-verified — because it is.
Service requests and messages arrive in one queue with the trailer attached. Confirm, decline, or write back — the customer sees every move.
Set service intervals by trailer type once. When the interval hits, the owner gets a nudge that books your bays — not a reason to call around.
Payload safety
The stamped plate on the tongue is the first warning — and nobody reads it in the rain. This is the second: the math from the numbers your staff verified, one tap away, right where they load.
Payload check
On the first screen of every record — theirs and yours.
Works beside your DMS
Your DMS runs the back office — inventory, deals, invoices — and it should keep doing that. Hitchpost covers the part no DMS touches: the customer’s phone after the sale. Your staff types the trailer once at delivery, the owner carries it from there, and the service work comes back to your counter. Nothing to migrate. Nothing to replace.
For trailer owners
The wallet their trailer lives in — free for them, handed out at your counter.
VIN, GVWR, empty weight, payload — entered by your staff, not guessed from a rusted sticker. No glovebox archaeology.
What was done, when, and by your shop. The history follows the trailer, ready for the next trip or the next buyer.
Pick a category, pick a day, attach a photo of the problem. No phone tag, no waiting on hold at 7 a.m.
Book a demo
Fifteen minutes on a video call, no slides. We put the owner app on your phone, run a live request to the counter view, and set up your trailer types before we hang up.
Have a stock number handy — we’ll enter a real trailer while you watch.
See us at NATDA · Nashville · Sept 1–3